Directeur de restauration, Directeur d'hôtel, Directeur adjoint
Département(s) recherché(s) :
Afrique du nord, Amérique du nord
Standing :
Hôtel ****
Date de disponibilité :
15/05/2010
Type de contrat :
Non renseigné
Horaires souhaités :
Non renseigné
Langue(s) :
Francais, Allemand, Anglais
Expérience professionnelle :
WORK EXPERIENCE:
03/2009 -Present Bel Azur Hotels “Les Orangers”
Bel Azur Thalassa
Hotel General Manager
03/2008 -02/2009 RIU Hotels & Resorts
RIU Green Park Hotel
Hotel General Manager
06/2006 – 02/2008 Choice Hotels International
Phoenix, AZ, USA
Property Support coordinator II
Provides inbound service to franchisees for hardware/software support on Choice proprietary software programs to insure minimal property terminal downtime or disservice. Provides franchisee assistance on functionality in Choice proprietary software. Determines causes of any user problems; takes corrective measures as required to insure correct problem diagnosis. Assumes Property Support Center floor responsibility in the absence of a supervisor.
Promoted to CII position short after the first year.
10/1999 - 11/1999 Calimera Aktivhotel Hydros Village
Kemer, Turkey
Assistant Hotel Manager
Have been involved to establish a new and good communication way within the company hotels in Tunisia, which helped the company to interchange the knowledge and know-how of the Tunisian hotels. Redesigned the structure and accountability of all departments, each one showed increased profit (some for the first time), resulting in a higher G.O.P. (from 29% to 34%). Decreased 'All Inclusive Costs' by 4%.
Directed and ordered the hand over (end of the hotel lease).
Assisted Operation Manager with all Food & Beverage and lodging operations in accordance to Calimera Aktivhotels standards. Assisted with direct sales to ensure maximized occupancy. Hired, trained, and developed all property employees. Responsible for property budget and expense control. Ensured guest satisfaction and profit maximization resulting in nearly $70,000 over budget.
Assist Operation Director with all F&B activities for the new Calimera resort located at Djerba Island. Earned rapid promotion.
For accomplishing management skills have been send by the company to CALIMERA Aktivhotel at Turkey, to realize part time management training before starting to be employed.
9/1998 - 9/1999 Hotel Club Paladien Basma
Tozeur, Tunisia
Assistant Hotel Manager
Assisted General Manager with all food & beverage and lodging operations in accordance to Nouvelles Frontieres standards. Supervising all property operations. Primary responsibilities including employee selection, training, quality control, ensuring superior guest service and profit maximization.
Part of the opening team that made this hotel one of the best luxury properties in Hammamet. Directed all Food and Beverage activities. Hired, trained and supervised the
F & B staff.
Originally hired to assist in specifying demographics for those upscale resorts. Promoted to Food & Beverage Manager when the Diamond Resorts Mahdia was opened. Responsibilities included management development, daily, weekly and monthly reports and implanting new concepts "All Inclusive". Hired, trained and supervised the staff of the three upscale resorts.
Assisted Hotel Manager with all Food & Beverage operations. Managed a 350 seat table d'hôte restaurant and full service in this 225-room resort. Provided training systems which stabilized a property in transition. Supplied direction in renewing labor, staffing guidelines and productivity.
6/1991 - 8/1991 Chateau de Namur
Namur, Belgium
Internship
Diplome(s) :
EDUCATION:
4/1994 - 3/1996 WIHOGA -Professional School of Management for Catering & Hotel Business
Dortmund, Germany
Graduate for company management (Specialty hotel business and catering)
Studies focus on the hotel, restaurant, institutional feeding, and tourism industries as well as the broader area of service industries. The German program is both management oriented for those seeking opportunities in industry, and research oriented for those planning careers in education and consulting.
The functional fields in which the WI.HO.GA is especially equipped are hospitality management, hospitality marketing and catering and organizational behavior. The four semester course of study is designed to emphasize the general principles of management and decision-making as applied to managerial positions or to education in the hospitality or services areas.
9/1990 - 5/1992 Higher Institute for Hotel Trade & Tourism
Sidi Dhrif, Tunisia
Diploma of higher technician
Management of Hotel Operations is a four semester program at the High in French in the ambition to become the head of an operational department of an Institute for Hotels & Tourism offered hotel or a related hospitality enterprise, gives an excellent overview of the varied managerial aspects of hotel operations, enabling to launch a solid career as a knowledgeable and able young manager.
9/1988 - 5/1990 Hotel School of Monastir
Monastir, Tunisia
Brevet of Hotel study (option: Food & Beverage)
9/1979 - 6/1988 Secondary School Fatouma Bourguiba Monastir
Monastir, Tunisia
Terminal Math & sciences (13th class)
Motivations :
Dear Madam or Sir,
After six years of management experience with Rewe Touristik Hotel-und Investments GmbH in various locations and over one and a half year employed by Choice Hotels International in Phoenix, Arizona, I’m now back to the the Mediterranean region and still looking for further challenges and new prospects.
Your company is seeking individuals with diverse abilities and expertise who have demonstrated strong performances in their previous assignments and I believe I meet your qualifications and expectations.
I would highly appreciate your consideration to my application. Having me on board would bring in a highly motivated employee who could support you with acquired job experience within the hospitality and tourism industry. My professional interests along with my reliability and social understanding skills are some of the characteristics sought out in leading positions. In my previous experiences, I have demonstrated the ability to manage difficult situations and motivate my staff and team members. Furthermore, I have an urgent sense of responsibility, coupled with a pleasant and approachable personality. With my simple and direct approach, my optimism, and my positive thinking I have always achieved constructive and successful solutions in the past.
Please find enclosed my Resume detailing my prior experience.
Hoping that I leave you with a convincing impression, I am looking forward to hearing from you. I am always at your disposal
