83-Var, 972-Martinique, 974-Réunion, Mayotte, Polynésie Française, Afrique du sud, Espagne, Monaco, Saint Martin
Standing :
Hôtel ****
Date de disponibilité :
06/08/2008
Type de contrat :
CDI
Horaires souhaités :
journée continue
Langue(s) :
Francais, Anglais, Espagnol
Expérience professionnelle :
ØAssistant Executive Housekeeper
Hotel Amigo Brussels (Rocco Forte Hotel) Hotel *****, 174 rooms
01 November 2006 until 01 October 2007
Management of 45 employees in the daily organization
Responsable of the department in the absence of the Executive Housekeeper
Controle of the application of the standards of the Rocco Forte Group
Responsible for the audit of expenses related to: linens, decorations, amenities, various cleaning, flowers...
Preparation of rooms for our VIP guests
In charge of the planning for the staff
Treat and solve the guest complaints
Floor Supervisor
Hotel Amigo Brussels (Rocco Forte Hotel) Hotel *****, 174 rooms
13 April 2004 until 30 October 2006
Distribution of the daily task to the employees
Inspection of rooms; control of order, cleanness and hygiene in accordance with directives
Inform the engineering department of repairs or defectiveness
Collect and distribution of the linen in coordination with supplier
Supervise linen stock
Diplome(s) :
Ø Juin 2007 : certificate Cornell ; « Managerial Behavior and Team Effectiveness »
Ø June 2003: graduate of a graduat in Hotel management at the High School of the town of Liege (ECSSAC Belgium)
Ø June 1999: certificate of the secondary education of the Technical Institute of the French Community. Option: Modern Languages - Secretariat
Motivations :
My previous experiences were rewarding, I developed competencies such as attention to detail, pro activity, and ownership.
They comforted my choice of working in the hospitality industry, and I am very motivated to join your most valuable property and use my knowledge in order to deliver to your guests a service up to your standard and their expectations.
