5 April 2008 to 22 October 2008
RECEPTIONIST, in a hotel-restaurant « La Croix Blanche » (2 star), in St Anne d’Auray (56-France) (Monitored the switchboard; dealt with reservation requests; took care of clients from their arrival to their departure; prepared invoices for hotel and restaurant services; prepared and served breakfast; performed beginning and end of day procedures)
1st August 2007 to 26 January 2008 :
TRAVEL AGENT, in a travel agency « Quatre Horizons », Vannes (56-France) (Monitored the switchboard ; welcomed and advised clients ; checked reservations by phone or internet, booked plane tickets, accommodation, car rental, package tours, and cruises; created and monitored travel folders, dealt with mails)
6th May 2006 to 31 August 2006 :
MANAGER, in a restaurant « l’Abri Côtier », Arradon (56-France) (Managed and supervised a team ; performed individual services, prepared invoices, cash the change)
April 2005 to August 2005 :
WAITRESS, in a hotel-restaurant « l’Hermitage » (4 stars), La Baule (44-France) (Serviced banquets, seminars, buffets; served groups of 30 to 500 individuals; served hot and cold drinks; prepared and served cheese plate)
June 2005 :
WAITRESS, as extra worker, in the Casino of « St Brévin l’Océan » (44-France) (Provided wedding services)
May 2005 :
WAITRESS, as extra worker, in a hotel « Golfe International » (at the restaurant « Le Green »), St André des Eaux (44-France) (Provided breakfast service)
September 2004 to March 2005 :
AU PAIR, Ireland (Looked after 3 children and an infant)
Diplome(s) :
June 2007 : Advanced vocational diploma in tourism productions and tourists sales (high school) (2 years)
Charles François Lebrun, School, Coutances (50)
June 2004 : Baccalaureate STT Actions et Communications Administratives (3 years)
Marguerite de Navarre, Secondary school, Alençon (61)
Motivations :
I'm seeking for a receptionist position in Toronto. I will be there on january 28, and I will have a work permit.
With my various training courses, professional and personal experiences, I have expansive my knowledge as well as experience dealing with customers. Moreover, I speak fluent English, and I believe I am the ideal candidate for this position.
I am very interested to join your team and to offer my dynamism and my professionalism, as well as to enrich my experience in the international hotel business.
I can use : Word, Excel, Publisher, Internet, Amadeus ( to book flights, accomodation, train tickets, car rental), professionals website (to book flights, to look for accomodations,…), Eole (professional software for hotels and restaurants) and I have basic knowledge in chinese.
I am very positive, punctual, organized and present myself in an excellent and professional manner.
I can start to work since the 28th of January 2009.
I will be very gladly to complete this introduction and convince you about my motivation and interest to work with your company. I look forward to hearing from you soon.