2005 - Present Performance Coach – Le Monde de 5 Fleurs (Paris – France)
My main objective focuses on the development of management leadership, team building and personal growth. By utilising my commercial sales and management experience, my psychological teachings, my coaching studies as well as my creative knowledge, I am able to further the professional development of others while simultaneously nourishing their sources of motivation. I think strategically and drive change when required, often in challenging situations. A capacity to improve communication and positively influence in all levels, has resulted in complete trust and respect from employers and clients alike.
Communication and Management Trainer, - International University of Monaco (Monte Carlo – Principality of Monaco)
I have been an invited guest for three consecutive years, providing a short yet intensive course in Sales Management and Communications Training for the MBA students in Luxury Sales & Services. I provide essential tools that the students will use during their educational progress and beyond. Responsibilities include technical sales training, management training, audit preparation, motivation and personal development.
Management Sales Training Consultant –
I have been proudly involved in the development of sales and quality service for high luxury brands such as Boucheron, Chanel, Prada, JM Weston, Sergio Rossi, Gucci, Chaumet and Van Cleef & Arpels, throughout the Western European Continent and North America. Most of my extensive experience has been gained by working with people worldwide, providing successful training to Human Resources, Management and their staff.
2003 - 2005 Managing Public Relations, - Musée d’Orsay (Paris – France)
In charge of communication and publications for the museum – Artistic research for historians – Managing multilingual tour guides and educational school groups.
1995 - 2001 Travel Sales Consultant - BTI World Travel Partners, Inc. (Seattle – Washington, USA)
On line travel sales services - managing customer relations in the travel industry.
1992 - 1995 Guest Services - Embassy Suites Corporate Offices (Dallas – Texas, USA)
Reservations and reception - High focus in Luxury Services for dignitaries, tourists and business clients.
2007 PNL REPERE: (Paris - France) Certified Trainer Process Communication Management
2002 – 2003 Université Paul Valéry: (Montpellier – France) Studies in French, Psychology and Philosophy
2000 - 2004 University of Washington (Seattle – Washington, USA) Bachelors in Fine Arts - Painting:
- Diploma in Fine Arts
- Diploma in Visual Arts
1998 - 2000 Seattle Central Community College (Seattle – Washington, USA) Associates Degree:
- Diploma in Associate of Arts (political science, sociology, philosophy and arts)
Motivations :
Over recent years I have used my education and my experience to guide others not only in the travel industry business but as a communications consultant specialist by instruction as well, focusing on motivation and direction, with an aimed target on improving and progressing their knowledge and enthusiasm for personal and professional success.
My qualifications have allowed the achievement of bringing together the individual skills of a person to form a unified team that will work and grow, in a profitable and prosperous manner. This relationship grows due to mutual trust, as they can appreciate that I have first hand knowledge on professional and personal development and great loyalty in accompanying people to obtain their goals and value their achievements.
