Senior Key Account Manager August 2008 to present
Europcar International Based in France
(Car rental company)
Responsible for the Contracted Online Business Worldwide
Total portfolio of over 50 Millions Euros per annum
Successful account management of Ebookers, Expedia Europe
New accounts in portofolio with US OTAs such as Orbitz, Cheaptickets, Expedia.com, Hotwire & Travelocity
Successful contracting negotiations with Priceline in the US & Opodo is Europe
Strong technical involvement for the implementation of Europcar into the packaged products sold through US OTAS.
Strong link with Europcar International pricing department to coordinate marketing calendars with all OTAs.
Very frequents international travels for International meetings, Travel Fairs, Conferences
Outbound Leisure Sales Manager Jan 2006 to July 2008
Europcar International Based in the UK
(Car rental company)
Responsible for the Outbound Leisure Sales for the UK and Ireland
In charge of a team of 4 Accounts Managers
Total portfolio of over 30 Millions Euros per annum
Portfolio grown from 20M to 30M in just over 2 years
Successful account management of Ebookers, Expedia Europe & GMT
Implementation of a major Business model change in the car rental industry by switching Brokers and OTAs from a Merchant (Nett rates) model to a Retail (Commissionable) model
International travels all over Europe for implementation of accounts in the different receiving countries
Contributed to Europcar positioning itself on the portal environment as a major supplier within the European market place.
In charge of relationship with the major European portals and marketing actions.
Very frequents international travels for International meetings, Travel Fairs, Conferences
Key Account Manager Oct 2002 to Dec 2005
Europcar International Based in France
Key account Manager for accounts worth 20-25M turnover per annum
Implementation of Key accounts (TUI) ( from booking process to invoicing)
Local implementation with destination countries (25 different destinations)
Answers to major Requests for Proposals
Pricing role / negotiation
Sales Incentives with Travel Agencies networks
Management Information involvement (BO / Webi)
Successful renewal of Key accounts
International Sales Coordinator & Junior Account Manager Jan 2001 to Sept 2002
Europcar International Based in France
Sales Coordinator having seen its role enlarged to manage small & medium accounts
International key contact for Outbound teams based in the UK, Germany, France & Switzerland
Account manager for South American Tour Operators (45 customers worth 2M in 2001 Growth rate of +30% vs 2000)
Account manager for Russian, South African, Israeli and Finnish Tour Operators (worth 2M in 2002 Growth +100% vs 2001)
Yearly implementation of Standard Tour Operators rates
Checking rate consistency of standard rates vs other International public products
Internal ISO auditor
Sales Coordinator Mar 1999 to Dec 2000
Europcar International Based in France
Key contact & helpdesk for all Europcar Network for Leisure business
Attendance to International Travel Fairs (TTW, WTM, FITUR, BIT, MITT, ITB)
Marketing activity Production of an Institutional brochure for the South American market
Reservation Agent Nov 1997 to Feb 1999
Europcar International Based in France
Taking reservations for all non corporate countries
Customer complains handling
Diplome(s) :
Master in Socio Economics studies (option Human resources) 1994
Degree in Socio Economics studies (option Human resources) 1991 to 1993
Bac series Economics 1990
Motivations :
Je suis actuellement à la recherche d'un changement dans mon parcours professionnel et contemple la possibilité de me lancer dans une carriere hotelliere.
