From November 2009 - nowadays: , Managing Director:
Creation and Opening of the first and only Restaurant in Spain that cooks only with Steamers
SOL MELIÁ (Hotel Chain)
April 2004 / April 2009 Hotel Manager in Sol Mirlos Tordos ( 668 Chambers)
Main functions:
Quality indicators follow-up
·Management, coordination and Supervision of the daily activities performed by all the departments of the hotel as well as:(A&B / Chambers / Quality / Reception / Technique service / Administration / HHRR /Entertainment through respective Leaders of departments, by assuming the responsibility for reaching the maximal levels of service, quality, efficiency and courtesy.
May 1996 - April 2004 Product manager at the Activities and Guest Relations Department (Head Office)
Main functions:
Selection , recruitment and training of the staff for the Activities and Customer Services all over the hotels where Sol Meliá is settle all over the world :
staff selection
Dancer selection.
Creation of Shows for professional Dancers and entertainers.
Supervision of contracts with providers.
Creation of, Entertainments Shows , Uniformity, children day time Activities and adults, hotels programming,
Training for the Staff for all the national and international hotels
Visit of the national and international Hotels
Selection of the Professional Shows in Spain and supervision for the International
Election of the national and international suppliers so much for professional shows, uniformity, equipment, facilities, sound and light etc...
Task Force (to Help the improvement of the Quality standards in the Hotels
SPAIN Melia Fuerte ventura, Melia La Palma, Sol Milanos pingüinos, Club Sol Falco, Sol Principle, Melia Sitges.
INTERNATIONAL: Melia Bavaro, Melia Paradisus. Cuba: Melia Palmeras, Melia Bavaro, Melia Sol de Rio y Luna, Sol Las Sirenas. Sol Mouradi Palace, Sol Club Mouradi el Kantaoui, Sol Mouradi Hammamet and Sol Mouradi El Menzah. Porto Rico: Gran Melia Puerto rico. Mexico: Melia PuertoVallarta and Paradisus Riviera Cancún. Bali Melia Bali and Melia Benoa. Croatia: Melia Coral, Sol Umag, Sol Garden Isera and Sol Aurora
My career with Sol Melia
1995-1996 Manager Assistant at the head office of the Entertainment and Guest Relations Department.
1993-1995 (During the summer time only) Entertainment and Public Relations Responsible Hotels Sol Antillas Barbados
1995 (Nov and Dic) Opening of the Hotel Paradisus Punta Cana ( Dominican Republic )
1993-1995 (During Winter) Selection of the staff in the main Capitals of Spain and Europe
1993-1995 (During Winter) Training Scholl Manager of Entertainers and Public Relation
1988-1992 Teacher for the entertaimnent Scholl and public relations in Palma of Majorca, and Holland (Internacionale Tunon school)
1991 ( Nov.-March) pre-opening and opening of the first Hotel in Dominican Republic ' Melia Bavaro '
1989-1992 Head of Entertainment in differents Hotels: Sol Jamaica, Sol Guadalupe (Majorca) Sol Timor, Sol Los Patos, Sol Aloha Puerto (Costa del Sol ) Sol Milanos Pingüinos (Minorca) SPAIN
1985-1990 Entertainer in Hotels: Sol Pelicanos Ocas ( Benidorm) Sol Aloha Puerto and Aloha Playa ( Costa del Sol )
OTHER DATA OF INTEREST
1984-1985Tourist guide in Italy and Majorca
1982 Entertainer in the Club Kasbah Agadir Morocco (during Summer)
1980-1984 Instructor of Ballet and modern Dance for the municipalities of Jeumont and Ferriére la Grande (France)
POINT TO BE NOTICED
Creator of the concept 'Flintstones Hotels' (Between Sol Meliá-Warners).
Good Nivel in cooking and Passion for the gastronomy and cooking.
Diplome(s) :
Nationality: French
Driving License: B1
EDUCATION
High school diploma 2
Two years of law
PDI ( Interns Preparation for Hotel Manager by Sol Melia)
COMPLEMENTARY EDUCATION
Finance High Training applied to the SME SPAIN ( UOC 2008-2009)
Training for New business start-up 500 hours (EOI school of Business Madrid 2006-2007)
Hotel Management training and preparation::
Hotel Manager Responsibilities with customers, employees and administration, (UIB Balearic University and Sol Melia 2006)
Hotel Manager Responsibilities: working relations, Social Security and Risksprevention ( UIB Balearic University 2006)
Revenue Management (Ej. Rate and overbooking strategies, typical curves (Sol Meliá 2005)
Hotel Management Marketing and Sales Plan (history and consequence). (Seville University 2005 )
Skills Directive refreshment. (Sol Melia on 2005)
Legislative workshops and Hotel risks prevention (Sol Meliá 2004 and 2006)
LANGUAGES
French: Native
English: written and spoken
Spanish: Written and Spoken
Italian: Medium Level
OTHER TRAINING
Directive Development Cycle (Sol Melia on 2002)
Train the trainers (Lufthansa Frankfurt 1996)
Train the trainers (Disneyland Paris park 1996)
Train the trainers (Sol Melia on 1996)
Motivations :
I would like to introduce myself , I'm a French women (speaking french perfectly) , I also speak Spanish perfectly and my English level is nearly perfect, I also have good level of Italian . I 'am 46 years old and I am a person who wishes to complete a new challange .
I have a Hotel experience of more than 20 years in Sol Melia, the first Spanish Hotel Chain, the last 5 years of this period I worked as a Manager in a hotel complex. My previous project was to create Flintstones hotels, I was Product
manager in the central offices in charge of the product, the selection, the training, the contracting and the destination of the staff of activities and the customer service.
I participated in the pre-opening of the first 3 hotels of the chain, in Dominican Republic, as well as in Mexico.
I have just ended a personal project, the creation of the first restaurant in Spain that cooks exclusively with steam. Also I 'am a good chef in French, Italian, Spanish and Steam Kitchen.
Now I would like to work in a new destination.
I have a very charismatic personality, with a big autonomy, dynamic, serious and without forgetting, my skill to motivate, supervise and make the staff follow the policies established by the enterprise.
I am a very good guest relations, live up to the guests and owners expectations, always try acomplishing the promises. I have a good formation and dedication to the staff training.
Ability to find and form the right people. I enjoy with the detail.
I have a Strong experience in:
Undertaking of further learning courses
Menu planning and costing
Stock control
Computer literacy
Operate under pressure
Creativity
Initiative
The ability to maximize performance, not only budget understanding, but also making the Business Plan and the anual budget.
Commitment on the care and functioning of the property
