10/2010-12/2010 GRAN BAHÍA PRÍNCIPE PUNTA CANA (Dominican Republic)
Front office agent
Check in/ Check out
Answer enquires of guests about tourism in the city of Brussels or hotel requests
Bookings department
Invoicing
Telephone Switchboard
01/2009-04/2010 CATALONIA FORUM ART (Bruxelles)
Front office agent
Check in/ Check out
Answer enquires of guests about tourism in the city of Brussels or hotel requests
Bookings department
Invoicing
Telephone Switchboard
06/2008-08/2008 FISKEVAERT SKIPNES (Norway) Working guest
11/2007-05/2008 APARTHOTEL BONANOVA Front office agent
Check in/ Check out
Answer enquires of guests about tourism in the city of Barcelona or hotel requests
Bookings department
Invoicing
Telephone Switchboard
01/2007-10/2007 HLG CITY PARK HOTEL
Front office agent Check in/Check out
Answer enquires of guests about tourism in the city of Barcelona or hotel requests
Support to Front desk manager
Invoicing and cash up
Telephone Switchboard
07/2007-10/2006 LOGISTAIR (VUELING AIRLINES)
Passengers Handling Check in desks at Barcelona's Airport
Boarding passengers
Control arrivals of flights and baggage
06/2006-07/2006 CLUB MED SANTA MARIA
Entertainer Mini club entertainer with (3-5 years group)
Organize activities according to this age
03/2006-06/2006 HOTEL HESPERIA SARRIA
Front office agent Check in/ Check out
Answer enquires of guests about tourism in the city of Barcelona or hotel requests
Support at Bookings department
Telephone Switchboard
07/2005-09/2005 TMB Y TURISMO DE BARCELONA
Tourist Guide Support at passengers in Official Barcelona Tourist Bus
Inform about tourist attractions in Barcelona city
06/2004-01/2005 HOTEL HUSA VALL DE NÚRIA
Entertainer, Front office agent, barmaid Kids club Entertainer Manager planning all the activities
Support at the Bar and at the reception
08/2003-10/2003 H.TOP CASINO ROYAL HOTEL
Entertainer Kids and teen club Entertainer
Support at Entertainer Manager planning all the daytime and night activities
06/2003-08/2003 APARTHOTEL SAN ELOY CLUB
Entertainer practise Kids and teen club Entertainer
Take part in day and night activities
Diplome(s) :
Dates
Title of Qualification awarded
Name of the organisation
10/2004-06/2008 Degree in tourism EUTM MEDITERRANI
09/2003-06/2005
Superior Grade Formative curse in Early Childhood education
IES CAN VILUMARA
09/2002-06/2003
Superior Grade Formative curse in Tourist Entertainment
IES MERIDIANA
Motivations :
Dear Sir or Madam,
Allow me to present my candidature for any post of receptionist in your hotel. You will herewith find all the details in my curriculum vitae. To work within your hotel I would like the prospect because it would make it possible to develop new challenges.
My experiments of work enabled me to acquire various competences which I could make profitable within your hotel. I am at ease to work with the whole of the last software of the Microsoft Office Windows XP package, SAP-Simhotel and Medallion.
During my preceding employment, I had inter alia, to accomodate the customers (check in and check out), to give tourism information about the city, to answer the telephone, to open the mail and to distribute it, to manage the reservations and also deal with any problem during my shift.
I am a person having a good direction of the responsibilities, mature and having a speed of training.
I would like to notice that I'm living in Spain but I'm willing to relocate I've already lived during more than a year in Brussels and I speak French fluently and english too.
I thank you for the attention paid to my candidature. In waiting of a favorable answer if there's any receptionist post.
