Experiences September 20, 2006 – Present
Sehati Suite Hotel 4* Doha, Qatar
Receptionist ( In-charge of the Afternoon shift )
- Confirming and posting reservations on the hotel system.
- Handling arrival and departure procedures of our guests.
- Counter checking guests’ information for hotel and CID files.
- Responsible of Front Office cashiering.
- Manage guests’ requests.
- Handles room selling for inquiring guests.
- Acting as a Night Auditor and perform his tasks during his weekly day-off and annual vacation leave.
2005 – 2006
Hotel La Maison Blanche 5* Tunisia
Receptionist
- Same responsibilities as the one mentioned above due to the same
profession.
- Substitute Front Office Manager during his weekly day-off and
vacation leave.
2004 – 2005
Club Med Djerba la Fidele Tunisia
Assistant Excursions Manager
- Handle various tour excursions and activity planning for tourists.
- Handle necessary arrangements for the tourists vacation package such as itinerary planning, hotel accommodations, service rentals, restaurant arrangements.
- Responsible of requesting guests’ ratings, feedbacks and suggestions for the companies services to help our company improve our service to the clients.
- Responsible for marketing strategies for prospective clients.
- Making daily cashiering reports.
- Makes monthly auditing and closed sales tallying with the expenditure thru the Finance Department.
2003 – 2004
Hotel Bizerta Resort, Bizerta, Tunisia
Receptionist
- Same responsibilities as the one mentioned above due to the same
profession.
Diplome(s) :
Educational Background
University
- Hotel Management Institute
Major in Brevet of Professional Technician ( Hospitality )
Secondary
- 6th Form Literature with Success / Satisfaction
Motivations :
26 years old, Tunisian, now working in Qatar as a Receptionist and wants to move to another asian or european country!
With experience and educational background in the Hotels!